Privacy Policy

Last Updated: February 9, 2026

ReminderText.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS reminder service.

1. Information We Collect

We collect the following information:

  • Phone Number: Used exclusively to send you SMS reminders you create.
  • Email Address: Used for account authentication and service updates.
  • Reminder Content: The message text, date, time, and timezone for your scheduled reminders.
  • Usage Data: Information about how you interact with our service (e.g., number of reminders created).

2. SMS/Mobile Messaging Privacy

How We Use Your Phone Number

  • Sole Purpose: Your phone number is used ONLY to send SMS reminders that YOU create and schedule through our service.
  • No Marketing: We will NEVER use your phone number to send marketing messages, promotional content, or third-party advertisements.
  • No Sharing: Your phone number is NEVER shared with, sold to, or rented to any third parties for marketing or any other purposes.
  • User-Initiated Only: All SMS messages are sent at your explicit request when you create a reminder.
  • Verification: We may send a one-time verification code to confirm phone number ownership when you first add a phone number.
  • Service Messages: Critical service notifications (e.g., failed reminder delivery) may be sent occasionally.

SMS Compliance

  • Message frequency depends on the number of reminders you create.
  • Message and data rates may apply based on your mobile carrier plan.
  • You can opt-out at any time by replying STOP to any reminder message.
  • Reply HELP for customer support information.
  • We use Twilio as our SMS service provider. View Twilio's privacy policy athttps://www.twilio.com/legal/privacy

3. How We Use Your Information

  • To deliver SMS reminders at your scheduled times
  • To authenticate your account and maintain security
  • To process payments for premium subscriptions
  • To improve our service and user experience
  • To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information:

  • All data transmission is encrypted using SSL/TLS
  • Phone numbers and reminder data are stored in secure, encrypted databases
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and updates

5. Data Retention

We retain your information for as long as your account is active. When you delete your account, we permanently remove your phone numbers and reminder data within 30 days, except where retention is required by law or for legitimate business purposes.

6. Third-Party Services

We use the following third-party services:

  • Twilio: SMS delivery infrastructure (phone numbers are shared with Twilio only for message delivery)
  • Stripe: Payment processing (credit card information is handled entirely by Stripe, we never store it)
  • Supabase: Database and authentication infrastructure
  • Vercel: Hosting and deployment

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt-out of SMS messages at any time
  • Withdraw consent for data processing

8. Children's Privacy

ReminderText.io is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@remindertext.io
  • Address: [Your Business Address]

By using ReminderText.io, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.